- Emails or texts with links to file shares or login pages designed to steal your credentials.
- Fake emails from “MQA Online Services,” or asking you to verify or update personal information.
- Spoofed websites or messages that closely mimic official MQA/Department communications.
- Phone calls from imposters claiming to be investigators with fake badge numbers or case IDs.
- Threats of immediate license suspension to create panic and urgency.
- Look-alike email addresses, like flheallth.gov or fl-health.org.
- Malware attachments disguised as forms or case documents.
- Payment demands via gift cards, Venmo, wire transfers, or crypto.
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- Ask yourself: Why would I need my password to access someone else’s file share? Do not enter credentials on unknown pages.
- Watch for inconsistent capitalization, vague language, poor grammar, or missing contact information – all red flags.
- Always verify the sender’s email domain. Official emails will come from @flhealth.gov.
- Never provide personal or banking information over the phone. Hang up and contact MQA directly to confirm.
- MQA does not send suspension notices via phone or email. Be cautious of urgent demands to “act immediately.”
- Double-check domains, letter by letter. When in doubt, call MQA directly using verified contact information.
- Do not open attachments from unknown sources. Official MQA emails include clear context, contact information, and official email signatures.
- MQA will never ask for payment via untraceable methods. Only pay through secure, verified channels.
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